Case Study · Financial Services

Financial Guarantees for Small Tobacco Shop Owners

Eurocaution (EDC) is the French leader in financial guarantees for small retailers. An AI-powered wingman helps shop owners find the right guarantee and manage their contracts.

https://eurocaution.net
The EDC AI assistant explaining the conditions of the gaming guarantee on eurocaution.net

A long-standing specialist in financial services

Européenne de Cautionnement (EDC) was founded in 1928 by tobacconists themselves to meet the specific guarantee needs of their profession. Deploying a dedicated AI assistant that helps small shop owners find the right product is a natural next step for a market leader that has set the pace of innovation for nearly a century.

The eurocaution.net “Our values” page: EDC, the tobacconists’ partner for nearly 100 years

Innovation at the service of tobacconists

EDC has always embraced new technology to simplify procedures and make guarantee applications and follow-up easier for its 22,000 clients across France.

https://eurocaution.net/guide-des-buralistes
A tobacconists’ guide article on eurocaution.net
The EDC Assistant explaining how to finance a seasonal guarantee

Proposing the right financial guarantee

With guarantee funds covering tobacco, press, gaming and snacking, EDC is the preferred partner of tobacconists. The AI assistant guides each shop owner to the guarantee that fits their business.

  • Tobacco: supplier credit on deliveries and stock
  • Gaming: FDJ® and PMU approvals
  • Press: guarantees required by press distributors
  • Snacking: new activities to diversify the point of sale
EDC’s tobacco, gaming, press and PMU guarantees with the EDC Assistant open

Several support paths to understand and manage

The AI assistant builds on the online services EDC already offers, making guarantee applications and follow-up even simpler.

  • Online application: simplified, 100% paperless subscription in under 15 minutes
  • Secure personal space: track applications, view your guarantees, download invoices…
  • Easy account management: update personal or banking details directly online in your client space
The EDC Assistant listing the guarantees EDC offers to tobacconists
€1.7bn

Risks covered

24M

Guarantees managed

22,000

Clients in France

A platform to master a mix of public and private data

Ragsense’s multi-layered architecture lets the assistant draw on both public and private data sources, without compromising data privacy or disrupting service.

The EDC tenant workspace in Ragsense listing indexed documents with a content preview

Seamless integration into the most popular CMS platform

Data syncing adapts to the specific needs and hosting infrastructure of each project, using a custom add-on, the site’s sitemap or managed content scraping.

The Ragsense data sources screen with the EDC website sitemap integration

Ready to see it in action?

Schedule a personalized demo and discover how Ragsense can transform the way your organization works with AI.